Punjab Government Digital Revolution – 76 Services Now Available on Dastak Mobile App
The Punjab Government Digital Revolution has officially launched a groundbreaking initiative that is set to transform public service delivery across the province. Under the leadership of Chief Minister Maryam Nawaz Sharif, the government has introduced the Dastak Mobile App, bringing 76 essential government services directly to citizens’ doorsteps — with no queues, no delays, and no intermediaries.
This initiative marks a major leap towards digital governance, transparency, and citizen empowerment. Whether it’s birth certificates, marriage registrations, domicile applications, property transfers, tax challans, e-stamping, vehicle registration, or even disability certificates, all services are now available through a single tap — delivered right to your home within minutes by trained government representatives called Dastak Officers.
What Is the Dastak Mobile App?
The Punjab Dastak App is a one-window digital platform designed to eliminate the hassle of visiting government offices. Instead of traveling long distances, waiting in lines, or dealing with paperwork, users can book a service request through the app, and a verified field officer will visit their home to collect documents, process applications, and deliver final documents at the doorstep.
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Key Features of Punjab Dastak App:
| Feature | Benefit |
|---|---|
| 76+ Government Services | All essential documentation under one app |
| Home Delivery System | No need to visit offices physically |
| Digital Tracking | Real-time status of your application |
| Secure Verification | CNIC-based authentication and officer ID proof |
| Female-Friendly | Special focus on women, elderly & differently-abled citizens |
| Available in All Districts | Lahore, Faisalabad, Sahiwal, Gujranwala & expanding soon |
List of Services Available on Punjab Dastak App:
The app covers all major departments including:
- NADRA & Local Government
- Birth Certificate
- Death Certificate
- Marriage Certificate
- Divorce Certificate
- Revenue & Property
- Domicile Certificate
- Property Transfer / Registry
- E-Stamping
- Fard / Mutation
- Excise & Taxation
- Token Tax Payment
- Vehicle Registration
- Driving License Renewal
- Police & Law Enforcement
- Character Certificate
- Tenant Registration
- Vehicle Verification
- Health & Social Welfare
- Disability Certificate
- Zakat & Bait-ul-Mal Registration
- Education
- School Certificate Attestation
- Scholarship Application Support
And many more — with the government planning to expand to 100+ services soon.
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How to Apply Through Punjab Dastak App – Step-by-Step Guide:
- Download the App from Google Play Store (iOS version launching soon).
- Register using CNIC & mobile number.
- Select the required service from the category list.
- Enter your address and book a visit.
- A Dastak Officer will arrive at your doorstep to verify and collect documents.
- Track your application digitally via the app.
- Receive your completed certificate or document at home.
Why Punjab Dastak App Is a Game-Changer:
This is not just a convenience feature — it is a full-scale governance revolution. Here’s why:
- ✅ Saves Time & Money — No transport, no photocopies, no agents.
- ✅ Eliminates Corruption — Standardized government fee only.
- ✅ Boosts Women Empowerment — Women who cannot travel alone can now apply from home.
- ✅ Supports Overseas Pakistanis — They can book services remotely for family members in Punjab.
- ✅ Increases Transparency — Digital receipts and officer identity verification ensure accountability.
Real-Life Example: Applying for a Domicile Certificate:
Previously, getting a domicile certificate took 7-10 days, involving multiple office visits and sometimes bribes.
Now:
- Book Domicile Service on Dastak App
- Officer visits → Collects form & CNIC copy
- Processing happens digitally
- Final certificate delivered at home — within 48 hours
Government Vision Behind Dastak Initiative:
Chief Minister Maryam Nawaz Sharif has declared:
“Government offices will no longer be a place of suffering. Instead of citizens visiting officers, officers will visit citizens.”
This project aligns with the Punjab Digital Transformation Roadmap 2025, aiming to fully digitize all government services and reduce physical visits by 80% within one year.
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FAQs Punjab Government Digital Revolution 2025:
1. Is the Dastak App free to use?
The app itself is free, but a service fee may apply depending on the service type — similar to normal government charges but with no extra corruption or middleman fees.
2. Who delivers the services?
Verified Government Dastak Officers trained in documentation and digital processing.
3. Can I track my request?
Yes, every application comes with a tracking ID.
4. Which districts are currently covered?
Available in all major Punjab districts including Lahore, Faisalabad, Multan, Sahiwal, Gujranwala, Rawalpindi, Bahawalpur, Sargodha — with full expansion ongoing.
5. Can women apply without male assistance?
Absolutely — the app is women-friendly and female officers can also be requested.
6. Will the app support payments online?
Yes — future updates will allow digital payments via JazzCash, Easypaisa, and Bank Cards.
7. Is this service available for Overseas Pakistanis?
Yes — if someone from abroad applies for their family in Punjab, a registered officer will process it locally.
8. Can I cancel or reschedule a visit?
Yes — requests can be rescheduled within the app.
9. How secure is the data?
All records are encrypted and stored on government servers.
10. What if the officer demands extra charges?
Immediately report through the in-app complaint system.
11. Can I apply without a smartphone?
A helpline-based system will soon be integrated for users without internet.
12. How long does it take to get documents delivered?
Processing time varies per department — most services take 1–5 working days.
13. Are services available on weekends?
Currently Monday–Saturday, but Sunday services may launch soon.
14. Can senior citizens get priority?
Yes — special preference is given to elderly and disabled applicants.
15. Will the app be available in Urdu?
Yes — Urdu and Punjabi language versions are launching next.
16. Can I apply for a driving license through this app?
Yes — renewal and verification services are available, with more licensing options coming soon.
17. Are legal documents notarized through Dastak?
Yes — certified officers perform authentication on behalf of relevant departments.
18. How can I check if my area is active?
Enter your address in the app — if active, you will see available services.
19. Is CNIC mandatory?
Yes — identity verification is compulsory for all applications.
20. When will the service expand to 100+ features?
The government plans to add 25 new services every quarter.
Final Thoughts – A New Era of Governance in Punjab:
The Dastak Mobile App is more than a technological innovation — it is a promise of dignity, ease, and equality. It ends the old culture of waiting outside offices for hours, struggling with forms, or paying extra for faster work.
With digital tracking, officer accountability, and doorstep delivery, Punjab is becoming a model province for digital governance in South Asia.
