PMT Score Passed but BISP Payment Not Started – Fix Guide
If your PMT score is within the eligible range but you are not receiving BISP Kafaalat payments, you are not alone. In January 2026, many beneficiaries are facing delays due to biometric verification, survey updates, or administrative blocks.
Below is a complete and practical breakdown of what the PMT score means, why payments stop, and how to fix it step by step.
What Is the PMT Score for BISP Eligibility?
PMT (Proxy Means Test) score measures poverty level on a scale of 0–100.
General Eligibility Benchmarks (2026)
- Below 32 → Eligible for BISP Kafaalat
- Below 32 → Eligible for Taleemi Wazaif
- Up to 37–40 (in some subsidy cases) → May qualify for specific relief programs
If your PMT score is under 32 and you are still not receiving payment, the issue is usually administrative, not eligibility-related.
You can confirm your status via:
- 8171 Web Portal (8171.bisp.gov.pk)
- SMS CNIC to 8171
Why Payment Has Not Started Despite Low PMT Score
1️⃣ Pending Biometric Verification
Even if the system shows “Eligible,” payment cannot be released until thumb verification is completed through partner banks or campsites.
Payment centers include:
- Habib Bank Limited
- Bank Alfalah
If biometric verification was never completed, funds remain on hold.
2️⃣ Outdated NSER Survey
BISP requires periodic Dynamic Survey updates.
If your survey is older than 3 years:
- Status may show “Survey Required”
- Payment cycle will not activate
Solution: Visit BISP Tehsil Office for a Dynamic Survey refresh.
3️⃣ NADRA Data Mismatch
Common problems include:
- Expired CNIC
- Incorrect marital status
- Family record inconsistencies
In such cases, visit:
- National Database and Registration Authority
Update your data before rechecking eligibility.
4️⃣ Waiting Period After Eligibility
After qualifying, enrollment into the active payment cycle can take 3–6 months. If you recently passed the PMT threshold, you may still be in processing.
5️⃣ Account Blocked for Profiling
Your CNIC may be blocked if:
- A family member traveled abroad
- Government employment detected
- Vehicle registration found
- High electricity usage flagged
In this case, you must file an appeal at the BISP office.
How to Fix the Issue – Step-by-Step Action Plan
Step 1 – Check Official Status
Visit: 8171.bisp.gov.pk
Enter CNIC → Check result
OR
Send CNIC (without dashes) to 8171.
Step 2 – Visit BISP Tehsil Office
Request:
- Dynamic Survey update
- Screening report
- CNIC block check
Always ask staff to verify whether your profile is “Active” in the payment cycle.
Step 3 – Update Mobile Number
Ensure the SIM receiving 8171 SMS is registered under your CNIC.
If not:
- Get a new SIM in your name
- Update mobile number at BISP office
Step 4 – Resolve Biometric Problems
If ATM rejects fingerprint:
- Try alternate bank point
- Visit NADRA for biometric update
- Ask about Face Recognition facility (available in selected districts in 2026)
How to Receive BISP Payment (January 2026)
- Confirm eligibility via 8171
- Wait for SMS confirmation
- Visit authorized bank or campsite
- Provide thumb verification
- Collect full installment (currently Rs. 13,500 per quarter)
No deductions are allowed.
How to Complain About BISP Payments
If your payment is delayed or deducted:
Call Official Helpline
📞 0800-26477 (Toll-Free)
Visit Complaint Cell
File complaint at Tehsil office and obtain tracking number.
Use Official Portal
Verify status before filing complaint.
Never pay agents. All services are free.
What Is the Helpline Number for BISP Payment Check?
Official BISP Toll-Free Number:
📞 0800-26477
SMS Service:
📩 Send CNIC to 8171
These are the only official channels.
Quick Summary Table
| Issue | Action |
|---|---|
| Low PMT but Ineligible | Request re-survey |
| Eligible but no payment | Visit bank for biometric |
| Fingerprint failure | Update biometrics at NADRA |
| CNIC expired | Renew CNIC |
| Account blocked | File appeal |
Final Guidance
If your PMT score is below 32 but payment has not started, the issue is almost always linked to survey update, biometric verification, or CNIC mismatch. Follow official procedures step by step, and avoid intermediaries.
