If you are NSER verified but still haven’t received your Rs. 13,500 January 2026 installment, the issue is usually administrative, not eligibility-related. Below is a clear, practical guide to help you understand the delay and recover your payment.

What Is NSER in BISP?

NSER (National Socio-Economic Registry) is the database used by BISP to determine eligibility. It calculates your PMT score (Proxy Means Test) based on:

• Household income
• Assets
• Family size
• Electricity consumption
• Employment status

If your PMT score is below 32, you generally qualify for Benazir Kafaalat.

Why BISP 8171 Payment Is Delayed (2026 Reasons)

Even if you were eligible before, payments may stop due to:

1️⃣ Dynamic Survey Requirement

BISP now requires recertification every 3 years.
If your last survey was before 2023, your payment may be blocked.

2️⃣ NADRA Data Sync Issue

If your CNIC is:

• Expired
• Showing marital status mismatch
• Facing biometric mismatch

You must update your record at:
National Database and Registration Authority

3️⃣ Phase-Wise Distribution

Payments are released district-wise.
If your area falls in Phase 2 or 3, wait until the end of the month.

4️⃣ Wallet Transition

Some beneficiaries are being shifted to digital wallet pilot accounts.
Check 8171 portal to confirm whether your payment is redirected to a mobile-linked wallet.

How to Check BISP 8171 Payment Status (Official Method)

✅ Method 1 – 8171 Web Portal

1. Visit: 8171.bisp.gov.pk
2. Enter your 13-digit CNIC
3. Enter captcha
4. Click “Check Eligibility”

The portal will show:

• Payment Generated
• Survey Required
• Under Verification
• Ineligible

This is the safest way for BISP check balance online by CNIC.

✅ Method 2 – SMS Verification

• Send CNIC (without dashes) to 8171
• Wait for automated reply

Only trust messages from 8171.

How to Receive BISP Payment (If Eligible)

Withdraw from authorized partners:

• Habib Bank Limited
• Bank Alfalah
• Official BISP Campsites

Requirements:

✔ Original CNIC
✔ Biometric thumb verification
✔ Registered SIM in your name

You are entitled to the full Rs. 13,500. No deduction allowed.

Step-by-Step Fix If Payment Is Missing

Step 1 – Check Portal Status

If “Survey Required” → Visit Tehsil Office
If “Verification in Process” → Wait 7–14 days

Step 2 – Visit BISP Tehsil Office

Request:

• Payment history report
• Account block status
• PMT score confirmation
• Mobile number update

Bring:

• Original CNIC
• Children’s B-Forms (for Taleemi Wazaif)

Step 3 – Solve Biometric Issues at NADRA

If thumbprint fails at ATM:

• Visit NADRA for biometric update
• Request biometric failure certificate (if prints unreadable)
• Return to BISP office for alternative withdrawal method

Official Complaint Channels

If you are fully eligible but still unpaid:

📞 BISP Toll-Free Helpline: 0800-26477

Bank helplines:

• HBL: 111-000-425
• Bank Alfalah: (+92 42) 111-427-111

You can also file a complaint through the official BISP complaint portal.

Online Registration BISP (For New Applicants)

Registration cannot be completed online via 8171 alone.

To apply:

1. Visit BISP Tehsil Registration Center
2. Complete NSER Dynamic Survey
3. Submit CNIC + household details
4. Wait for PMT evaluation

Once approved, your CNIC will show eligible on the 8171 portal.

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Quick Checklist – February 2026

Item	Requirement
CNIC	Must be valid
PMT Score	Below 32
Survey	Updated within 3 years
SIM	Registered in your name
Payment Amount	Rs. 13,500 (Quarterly)

Final Advice

If you are NSER verified but unpaid, the most common fix is completing the Dynamic Survey or updating biometric records. Always use official channels and avoid agents.