If you’ve received a wrong, duplicate, or misprinted e-challan, you don’t need to rush to a police station. In 2026, most provinces allow you to file an online objection, upload proof, and track the case digitally. Below is a clear, province-wise process plus answers to the most searched questions.

Punjab (Lahore, Multan, Faisalabad & Other Cities)

Managed by Punjab Safe Cities Authority.

Best Ways to File a Safe City Challan Complaint

1) PSCA – Public Safety App (Recommended)

• Install PSCA – Public Safety
• Register with CNIC + mobile
• Open Complaint Management / Traffic Feedback
• Choose E-Challan Objection
• Enter Challan Number
• Upload proof (plate photo, vehicle photo, dashcam clip, etc.)
• Submit and save the Tracking ID

2) Rasta App

• Open the app → My Challans
• Select the challan
• Tap Feedback / Complaint
• Attach evidence and submit

3) 1787 Helpline

• Call 1787 (IG Punjab Complaint Center)
• Register grievance if the app route stalls

Sindh (Karachi & Major Cities)

Handled by Sindh Police.

Faceless E-Ticketing App

• Search challan via CNIC or vehicle number
• Tap Dispute / Object
• Upload evidence

Traffic Facilitation Centers

• Visit or email evidence to official complaint address listed on Sindh Police website

Islamabad (ICT)

Managed by Islamabad Traffic Police.

• Open the ITP Online Complaint System
• Category: Traffic Police → E-Challan Dispute
• Enter vehicle registration + reason
• Upload supporting proof
• Note your tracking number

Khyber Pakhtunkhwa (KP)

Via Raabta App or KP Police web form.

• Go to Challan Related Complaint
• Upload screenshot of challan + evidence
• Submit and track via complaint ID

How to Stop an E-Challan?

You cannot “stop” a valid challan, but you can:

• Dispute it within 10–15 days
• Provide clear evidence (plate mismatch, wrong vehicle, wrong location/time)
• Track status using your complaint ID
  If you ignore it, unpaid challans may lead to vehicle blacklisting, blocking transfer/sale.

How to Correct an E-Challan?

Common corrections include:

• Misread number plate (camera OCR error)
• Wrong vehicle color/model
• Duplicate challan for same timestamp

Action Plan

1. File online objection (province portal/app)
2. Attach:
   • Clear photo of your actual number plate
   • Photo of your vehicle (front + rear)
   • Location proof if necessary (dashcam / timeline)
3. Keep your tracking ID
4. Follow up within 7–10 working days

Which Is the Best Site to Check Challan?

It depends on province:

• Punjab → PSCA / Rasta App
• Sindh → Sindh Police E-Ticketing Portal
• Islamabad → ITP Online Portal
• KP → Raabta App

Always use official police or safe city portals. Avoid third-party websites.

What Is the PSCA E-Challan Review Feature?

Under PSCA’s system:

• You can review the violation image
• Check time, date, location
• View camera snapshot
• Submit objection digitally
• Track resolution status

This feature increases transparency and reduces in-person visits.

What Is an eChallan Report?

An eChallan Report is a digital summary showing:

• Violation type
• Time & location
• Fine amount
• Payment status
• Vehicle details

You can download it from the official portal for record or court submission.

DLIMS Complaint – When to Use It?

DLIMS (Driving License Issuance Management System) is used for:

• License correction
• Fine record issues linked to license
• Driving license suspension queries

• Challan Number
• CNIC (vehicle owner)
• Registered mobile number
• Clear photo of number plate
• Vehicle photos (front/rear)
• Any GPS/dashcam evidence (if location disputed)

If your challan is wrongly linked to your driving license record, file a complaint through DLIMS or the relevant traffic police portal.

Documents Checklist for Winning a Dispute

Keep these ready:

Important Reminders (2026)

• File objection within 10–15 days
• Keep your complaint tracking ID
• Never pay middlemen
• Unresolved challans can cause vehicle transfer block